Using algorithms, blockchain, cryptocurrency and other innovative technologies, Italians and other people across the entire world will be able to travel with a unique digital identity. In ten years to come, passengers in international air transport will increase to around 1.8 billion (+50%) compared to the 0.85 billion passengers that were available in 2016.
With existing systems, airports can’t keep pace. During the World Economic Forum, there was a launch of the KTDI pilot project (Known Traveler Digital Identity), a biometric technology that associates a unique digital identity to the person to be able to travel between airports and hotels different countries using your mobile device. An advanced solution that seeks to respond to the need to safely manage a constantly growing traffic, which becomes the real crux of the coming years.
Optimizing all the processes of the travel industry is a complex task, it involves costs and operations, organization and business models. The most important critical point in the adoption of new technologies. The skills needed to drive change and make existing legacy systems evolve by integrating the new digital paradigms. There is a lack of talent and the sector will be among those most affected by disruption in the coming years, more than the software, hi-tech and retail sectors.
Travel is a world in strong evolution, for which we speak (not surprisingly) of self-driving hotels, of self-driving vehicles that will transport travelers to their destinations from an airport or a railway station. A world in which the challenge launched by the new "low cost" operators is reflected in the success of the online travel agents (OTA) platforms, which have made it easier to book hotels, flights, cars and cruises coming to check 50% of the booking market, and in the increasingly large role played by travel tech startups, which are canceling intermediaries.
It is therefore not surprising that traditional operators are looking for (and finding) ways to offer more complete travel services: most airlines now sell rooms, cars and more. Enabling change quickly in terms of technological infrastructure, process and organization is the challenge; managing and enabling, at the same time, all the requisites and the components at the base of the innovation process is the recipe to win it.
Disruptive technologies such as augmented and virtual reality, the Internet of Things (IoT), artificial intelligence (AI), neural networks and blockchain for the secure decentralization of transactions and authentication of customer and cryptocurrency profiles – remember, there are already projects that involve the use of bitcoins and other cryptocurrencies, for the purchase of flights. Some examples include that of Norwegian Air that is ready to sell tickets through Bitcoin, AVINOC, the native ARN token that is allowed on various marketplaces including Aerotrips.com, Singapore Airlines ( SIA) will use blockchain for loyalty program, VIMANA Global and many others.
Emerging technologies are also reorganizing the customer journey and the application of this concept are the solutions being developed at Dublin Dock since 2017. The platform will help to manage the boarding of 1.3 billion passengers every year on behalf of over 500 airlines and 200 thousand travel agencies.
Engineers are also trying to develop a “frictionless payment,” a pilot project of a payment solution, supported by the boarding card and linked to the profile of the user registered on the website of the airline where the ticket was purchased of the flight, for the products offered on board.
The system works as follows: the crew acquires via tablet and an in-flight network - without using an Internet connection - the Qr code of the boarding pass from the passenger's mobile phone, verifies the data in real time and concludes the transaction eliminating the problem of cash, of cards unsupported electronics and annoying delays to complete the operation. Some of the recently concluded experiments show that 92% of customers would redo the experience and that through this tool they could increase sales on board by 13% in one year.
Source text: https://it.coinidol.com/gli-italiani-viaggiano/